Legal — Terms & Policies (Canada)
This page summarizes Choicefinder's Terms of Service, data practices under Canadian law (including PIPEDA & CASL), consumer rights and dispute resolution guidelines applicable to our services across Canada.
1. Terms of Service — Overview
By using Choicefinder (choicefinder.pro) you agree to these Terms. We provide listings, class information and connections to yoga studios and instructors across Canadian provinces. Service availability, schedules and pricing are provided by third-party studios; Choicefinder facilitates discovery and booking guidance.
- Eligibility: Users must be at least 16 years old or have parental consent where required by local law.
- Acceptable use: *** misuse, scraping, or commercial redistribution of our listings without written permission.
- Intellectual property: Site content is owned by Choicefinder or licensed partners.
2. Core Terms (Quick Links)
- Service Scope: Directory, booking guidance, class descriptions and instructor profiles.
- Payments: Payments occur with studios/partners; Choicefinder may display pricing but is not the merchant unless explicitly stated.
- Cancellations: Governed by the studio's policy; Choicefinder may assist but is not responsible for refunds unless we processed payment.
- Third-party links: We link to external studio sites and booking platforms — review their terms before purchase.
- Changes to terms: We may update terms with notice posted on this page. Continued use implies acceptance.
3. Privacy, Data Handling & CASL (Canada)
We process personal information in compliance with applicable Canadian privacy laws. For full details see Privacy Policy. Key points:
- Lawful basis: We collect data for service delivery, communication and legal compliance.
- Retention: Data is retained only as long as necessary for the stated purpose or legal obligations.
- Data residency: Where possible we store and process personal data on servers located in Canada or on services with adequate safeguards.
- CASL compliance: For commercial electronic messages we obtain consent and provide opt-out mechanisms to respect CASL requirements.
Privacy questions can be directed to our privacy officer via Contacts.
privacy@choicefinder.pro
4. Consumer Rights, Refunds & Chargebacks
Choicefinder supports consumer protections under Canadian and provincial consumer laws. When purchasing classes or memberships, please review the merchant's refund and cancellation terms.
| Scenario | Typical Outcome | Action |
|---|---|---|
| Class cancelled by studio | Full refund or rebooking | Contact studio; we can assist via support |
| ***-show / late cancellation | Studio policy applies — possible partial/*** refund | Review booking terms; dispute with payment provider if charged unfairly |
| Unlicensed claims or misrepresentation | Investigation; potential removal of listing | Report via Contacts |
5. Disputes, Accessibility & Reporting
We aim to resolve disputes informally and promptly. Steps:
- Contact the studio directly to resolve scheduling or refund issues.
- If unresolved, contact Choicefinder at support with details and evidence.
- If still unresolved, Canadian consumers may seek remedies through provincial consumer protection offices or small claims courts where applicable.
Accessibility: We strive to make choicefinder.pro accessible; report barriers to Contacts.
6. Frequently Asked Legal Questions
Legal & support contacts
For legal notices, privacy requests, or to report policy breaches:
- Mailing: Choicefinder, 250 University Ave, Suite 1200, Toronto, ON M5H 3E5
- Email (legal): legal@choicefinder.pro
- Privacy officer: privacy@choicefinder.pro
- Phone:+1 (416) 459-7283
